Frequently Asked Questions

Why Are Our Prices Different?

When you want to buy a new car, you should be doing a lot of research. Depending on where you are doing your research, you might see multiple prices for the same vehicle. For example, a commercial on TV may advertise a 2018 Hyundai Elantra with a different price than you might see on a website. This might be confusing, but there is a reason for this.

Many places will only show you the MSRP of the car (Manufacturer's Suggested Retail Price). This is set by the Manufacturer, for example, Hyundai, as a recommended sale price, and is the only price that someone legally has to show. However, at Don Valley North Hyundai, we want to be upfront about our prices, which is why we include all fees in our pricing.

What Do Our Prices Include?

*All pricing shown is for the base trim for all models

In Ontario, all dealerships must advertise their prices according to OMVIC (Ontario Motor Vehicle Industry Council) regulations. One of the regulations is that we advertise the "All-In Price", which is MSRP plus all applicable fees and levies such as Freight & PDI, the Environment Handling Fee, OMVIC Fees, dealership administration fees, and Tire Levies. Not everyone's advertising complies with this, and sometimes you will just see MSRP advertised. All dealerships will charge the All-In Price, but you might not know that until you're sitting at the negotiation table.

At Don Valley North Hyundai, our policy is to be upfront, clear and honest about our pricing. See the graphic posted above for a complete breakdown of pricing.

No. All retail sales transactions of Hyundai vehicles are processed directly through Hyundai dealerships in Canada, so you must contact a Hyundai dealer. Hyundai Canada is the distributor of new Hyundai vehicles in Canada and is responsible for the warranties of these vehicles.

An appraisal is an evaluation of a vehicle, which represents a dealer's assessment of what the dealership would be willing to pay you for your vehicle. This offer to purchase may be contingent on your purchase of another vehicle from the dealership.

To find the trade-in value of your vehicle, go to Appraise Your Trade-In, and enter your information.

Yes. If you wish to trade in your vehicle, your selected dealership must conduct an appraisal of this vehicle. However you can get an estimate of your trade online using our Appraise Your Trade-In tool.

There may be costs involved with selling your vehicle privately. Many customers find that the convenience of trading in their currently owned vehicle, plus the tax savings it provides on the new vehicle purchase, provide a benefit when compared to the time requirements, financial costs (such as advertising, vehicle repairs), and hassle, of selling a vehicle privately.

Canadian Black Book is a highly regarded and extensively used independent third party organization, specializing in the valuation of used automobiles in Canada. Hyundai is pleased to present you with this third party data as a reference in estimating the value of your current vehicle. The actual cash value of a trade-in vehicle can only be determined through an appraisal at a participating Hyundai dealership.

Dealerships are busy at different times of the day and week. Although every attempt is made to staff accordingly, there may be occasions when a customer is required to wait to speak with a Product Advisor. By pre-booking your appointment, you are assured that a Product Adviser will be available to help you at a time that best suits your schedule.

It's probably in your best interest NOT to use your Line of Credit to pay for your vehicle. Some important reasons why:

1. Floating interest rate - fluctuates with the prime rate.
2. The bank has the right to withdraw money from your account to pay for your line of credit.
3. Secured lines of credit use your home as collateral. Default of payment for any reason allows the bank to take your home.
4. The bank may require the total balance of your line of credit paid in full if you die, become insolvent or bankrupt.
5. If the bank sees any increase in risk to the security they can demand full payment.
6. Home insurance costs may be higher due to the additional line of credit.

The Environmental Handling Fee is comprised of two portions: 1) Stewardship Ontario Oil Filter Fee and 2) Stewardship Ontario Tire Fee.

The Stewardship Ontario Oil Filter Fee is either $0.50, or $1.00 depending on the size of the filter. Filters <8" in diameter carry a charge of $0.50, and Filters >=8" in diameter carry a charge of $1.00.

The Stewardship Ontario Tire Fee is $5.84 for each commercial tire. If your vehicle comes with 5 tires, the total fee would be $29.20.

Together these are referred to as an EHF Fee, and commonly comes to a total of $30.20.

OMVIC stands for Ontario Motor Vehicle Industry Council. OMVIC's mandate is to maintain a fair, safe and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers.

Dealers are required to remit $5 for applicable transactions as of February 1, 2008. The applicable date for determining whether a particular transaction is subject to the transaction fee is the date the agreement with the customer was entered into (i.e. not the date the vehicle is delivered or the date registration is transferred to the customer).

The Ontario Motor Vehicle Industry Council enforces the Motor Vehicle Dealers Act (MVDA).

"As the regulator of motor vehicle sales in Ontario, OMVIC's mandate is to maintain a fair, safe and informed marketplace by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers.

It's important car buyers understand the protections and rights they have depends entirely upon whom they buy from. Consumers who purchase from registered dealers are protected by OMVIC and are entitled to full disclosure and all-in pricing. Consumers who buy privately have NO protection; no consumer law covers private transactions."

For full information on OMVIC please see this website.

An excise tax of $100 is payable for vehicles with air conditioning that are purchased in Canada or imported from the United States. This tax is payable to CBSA at the border when the vehicle is permanently imported into Canada.

Excise tax (Green Levy) on fuel inefficient cars
This tax is applicable to vehicles purchased in Canada or imported from the United States and is applied to a passenger vehicle if it:

is a car, SUV or van with a weighted average fuel consumption of 13 litres per 100 km or higher, and
was put into service after March 19, 2007.
Vehicles are taxed, based on weighted average fuel consumption, at the following rates:

At least 13, but less than 14 litres per 100 km: $1,000
At least 14, but less than 15 litres per 100 km: $2,000
At least 15, but less than 16 litres per 100 km: $3,000
16 or more litres per 100 km: $4,000
For more information, please visit this website.

MSRP stands for Manufacturer's Suggested Retail Price.
MSRP is an acronym that stands for manufacturer's suggested retail price. Manufacturers (i.e. Audi) use MSRP as a base price to give retailers their estimated value of a product. This is not the usually the actual price of an item, but rather what the manufacturer suggests as the maximum price that the item could be expected to sell for.

Dealers, are free to offer the vehicle for a lesser price, but never more on a new retail vehicle.

MSRP generally does not include additional trim levels, options, accessories, Freight, PDI, administration fees, or taxes.

MSRP Definition / MSRP Means

The definition of MSRP is "Manufacturer's Suggested Retail Price"

The Meaning of MSRP

MSRP means "Manufacturer's Suggested Retail Price

In Canada, we're pretty used to paying more than the price we see on a price tag. In Ontario, sales tax is now 13%, meaning whatever the price you see is, add 13% to it for your final price. But when you are looking at buying a new car, you'll usually see a set of fees that you hadn't seen before.

What the fees are called might vary depending on the dealership, but most often they'll be called "delivery and destination" or "freight and PDI." But what does that even mean? What are these fees and why do you have to pay them?

Freight

Freight, or destination, is the charge for getting the vehicle from the factory to the dealership. This could involve shipping the vehicle from across an ocean, driving a vehicle across the country or packing something up a bit more delicately. Manufacturers set the freight price based on the nameplate for the vehicle, so no matter where you are, you'll pay the same price. Many vehicles are not manufactured in Canada, so this set fee ensures that even if the vehicle is shipped from somewhere overseas like Japan, you'll still pay that price. These costs are also standard across the country, so someone in B.C. will be paying the same fee as someone in Ontario. This fee will usually be higher with bigger and more luxurious vehicles, as the cost to transport them will be much higher than a regular sized vehicle.

PDI (Pre-Delivery Inspection)

PDI, or delivery, is the charge for a technician at the dealership to inspect the car to make sure it has no cosmetic or mechanical issues. Just because a vehicle is brand new from the factory, doesn't mean it's ready for you to take home. It's also for the wash crew to run the vehicle through the car wash and make sure the car is presentable for the new owner. They'll also apply any final touches they need such as filling up the gas tank and topping up fluids.

All-In Pricing

While the MSRP (Manufacturer's Suggested Retail Price) is the most common price you'll see in many commercials and advertisements directly from a manufacturer, that price doesn't show the whole picture. At Weins Canada, we practice something called "All-In Pricing." This means that the price we advertise includes the MSRP plus all fees, except for HST and licensing. So the prices you see on any of our dealer websites include the freight and PDI fees. This practice makes it easier for you as a customer to know exactly what you're going to be paying for a new car.

An Ontario Ministry of Transportation (MTO) Safety Standards Certificate (SSC) is a document that certifies a vehicle's fitness. You can buy and register a vehicle without a safety certificate, but you cannot put your own plates on the vehicle or drive it without one. Any inspection station in Ontario licensed by the Ministry of Transportation can issue a Safety Standards Certificate, provided your vehicle passes an inspection.

A Safety Standards Certificate is valid for 36 days after the inspection. However, the certificate is not a guarantee or warranty that the vehicle will stay fit for any period.

What is a Safety Standard Certificate (SSC)?

An SSC is a certificate that is issued by a government- approved Motor Vehicle Inspection Station (MVIS) after a vehicle passes an inspection. This inspection covers the minimum safety requirements for vehicles in the province of Ontario.

When do I require an SSC?

An SSC is required when:

registering a rebuilt motor vehicle;
transferring a used motor vehicle to a new owner as fit;
registering a motor vehicle in Ontario that was previously registered in another province or country;
changing the status of a vehicle from unfit to fit.
Is an SSC a warranty on my vehicle purchase?

An SSC is not a warranty or guarantee on the general condition of the vehicle. The SSC only certifies that on the date it was issued, the vehicle met the minimum safety standards as set down by Regulation 611 of Ontario's Highway Traffic Act (HTA).

How long is an SSC valid for?

For the purposes of transferring ownership, an SSC is valid for 36 days from the day that the SSC was issued.

For full details, please visit this website.

Buying a used vehicle can be a very stressful experience. In any situation where you're spending so much money, you want to be sure you have all the information available on what you are buying to make the best decision you can. You don't want to go on just what you've been told - you want impartial, thorough, accurate, and timely data. As well, not only do CarProof reports protect your wallet, but most importantly, having this information helps protect your family from the possibility of purchasing a vehicle that could be unsafe.

From accident information to fire damage, from liens to registration information: CarProof reports are the most detailed and complete vehicle history reports available to you. Unlike our competitors, CarProof reports offer all this and more:

Real-time Data

CarProof is electronically connected "live" to their data sources. This means that data is always current. Other services purchase periodic data dumps that will often miss information that we capture.

Cross-Canada Guaranteed Lien Info

CarProof is the only service that provides consumers with guaranteed cross-Canada lien search information. CarProof is connected live to each provincial and territorial Registrar responsible for maintaining these records. Other vehicle history report companies, including Carfax, do not report any Canadian vehicle lien information. Further, only CarProof offers a guarantee regarding enforceable liens.

Accident Data

CarProof has access to critical accident data that will allow you to make a more informed decision when buying or selling a used vehicle.

Registration & Branding

CarProof is the only service that is available to consumers providing critical real-time registration and branding information. This information discloses in which province or territory a vehicle is and/or was registered and what brand is associated with the vehicle (stolen, salvage, rebuilt, non-repairable, normal, etc.).

Full U.S. History

CarProof provides consumers with data from one of the largest U.S.-based vehicle history services. Through our connection to Experian Automotive's 2 billion+ record database, all of our reports include the data you would get from other popular U.S.-based vehicle history report services, but we also include important auction declaration information that others do not.

An AS-IS vehicle is unfit, not e-tested and is not represented as being in road worthy condition, mechanically sound or maintained at any guaranteed level of quality. The vehicle may not be fit for use as a means of transportation and may require substantial repairs at the purchaser's expense. It may not be possible to register the vehicle to be driven in its current condition.

Our admin fee on vehicle purchase or initial lease is $599.